FAQs

Returns and Refunds
All sales are final.  State and federal laws prohibit us from receiving the return of “food products” and reselling them. If there is a problem with your or...
Wed, 27 Jan, 2021 at 11:19 PM
How do I edit or cancel my order?
Please submit a ticket in the Customer Service Portal, including your order number and shipping address. Please note, orders cannot be cancelled once in...
Thu, 14 Jan, 2021 at 6:04 PM
Discount code not working
If you have a discount code that is not working, make sure you are a Subscriber to the Store and that the code has not expired.  Some discount codes do not ...
Thu, 26 Aug, 2021 at 3:03 PM
Can I get a discount?
We do not offer special discounts.  We do periodically send limited-time, promotional discount codes to subscribing customers.  If you would like the receiv...
Fri, 22 Jan, 2021 at 10:24 AM
Shipping to Australia
We are currently unable to ship to Australia at this time.
Tue, 9 Mar, 2021 at 7:04 PM
Shipping to the UK
Orders ship via DHL International with final delivery by Yodel.  DHL will contact you regarding customs and duty payment. 
Thu, 28 Oct, 2021 at 11:33 AM
Shipping to Canada
Natural Health Products (NHP) are regulated by Health Canada under the authority of the Food and Drugs Act and the Natural Health Product Regulations. I...
Thu, 28 Oct, 2021 at 11:34 AM
Shipping to APO/FPO
If you are shipping to APO/FPO, we recommend using a forwarding address to ensure USPS routes your package correctly.
Thu, 18 Mar, 2021 at 3:51 PM
Do you have active military or veteran discounts?
We currently do not offer active mility or veteran discounts.  We do periodically send limited-time, promotional discount codes to subscribing customers.  I...
Mon, 1 Feb, 2021 at 3:55 PM